Get In Touch

Ready to streamline your logistics? Contact our team for fast, reliable delivery solutions.

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Contact Information

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Address

1957 Crossdock Avenue, Suite 402
Logistown Industrial Park
Dallas, TX 75201
United States

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Phone

424-445-5969

Mon-Fri: 7AM-7PM CST | Sat: 8AM-4PM CST

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Email

support@loraicc.com

Response within 2-4 business hours

⚠️ Urgent Shipment Issues?

For time-sensitive delivery problems, call:

424-445-5969 ext. 2

24/7 emergency dispatch available

Direct Contact Methods

Choose the most convenient way to reach our logistics team.

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Email Support

Best for non-urgent inquiries, quotes, and documentation

Send Email →

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Phone Support

Speak directly with a logistics coordinator

Call Now →

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Text Message

Quick questions and shipment updates via SMS

Text 424-445-5969 →

🕐 Business Hours

Standard Support

Mon-Fri: 7AM-7PM CST
Sat: 8AM-4PM CST

Emergency Dispatch

24/7/365
For urgent shipments only

Our Location

Visit our logistics hub in the Logistown Industrial Park

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Loraicc Logistics Hub

1957 Crossdock Avenue, Suite 402
Logistown Industrial Park
Dallas, TX 75201

Frequently Asked Questions

Quick answers to common logistics questions

📋 What documentation do I need?

For domestic shipments, we need a valid ID and product details. International requires additional customs documentation.

⏱️ What are your delivery hours?

Standard delivery: Mon-Fri 7AM-7PM CST. We offer after-hours and Saturday delivery for urgent shipments (extra fees apply).

📦 Do you handle hazardous materials?

Yes, we’re certified for limited hazardous materials (Class 3, 8, 9). Contact us for specific material classification.

🔄 What’s your returns process?

We offer reverse logistics with same-day pickup. Contact support to schedule a return with your order number.

Still have questions?

Our logistics experts are ready to help you with any specific questions about your shipments.